CALL FEATURES
- How to understand miss call value in queue panel and agent missed call activity in call report
- How to implement a specific prompt to play when the queue agents are fully busy and can remain waiting in the queue?
- Ring policy in extension setting doesn't work for ring group and queue
- Call forwarding in extension setting doesn't work for ring group and queue
- How to understand miss call value in queue panel and agent missed call activity in call report
- How to implement a specific prompt to play when the queue agents are fully busy and can remain waiting in the queue?
- Ring policy in extension setting doesn't work for ring group and queue
- Call forwarding in extension setting doesn't work for ring group and queue