When we use the feature code '*2' to customize our voicemail greeting, there is a limit that we can't record the voicemail greeting more than 30 seconds. In this guide, we will teach you how to expand the time of the voicemail greeting.
Settings on S-Series VoIP PBX
Step 1: Login SSH, go to the directory '/ysdisk/support/customcfg/' (for U-Series the directory is: '/persistent/custom-cfg/')
Reference: How to Log in SSH of Yeastar S-Series VoIP PBX
For U-Series: How to Login the SSH of Yeastar MyPBX
Step 2: Creating a file 'voicemail_custom.conf', then adding below content in it. 'maxgreet=60' means the time of voicemail greeting can be 60 seconds.
maxgreet = 60
S-Series: How to Create Custom Conf Files in Yeastar S-Series VoIP PBX
U-Series: User Defined Configuration Modification
Step 3: Login web, Save and Apply any changes to take its effect.