BRI/PIR line is not up, and might have different alarms.
First please refer to the guide to ensure you have done all things: E1 Basic Installation Guide
or for BRI: BRI Basic Installation Guide
Firstly you would need to know how to get the BRI/PRI packets.
1. Incorrect E1/BRI Cable
The pinout is incorrect. Usually the provider would the standard pinout. If not, please check the the pinout the provider used.
2. Incorrect Signaling Role Setting
Please the articles: