Note:This guide compatible with MyPBX U series firmware version x.18.x.x or higher.
MyPBX Enterprise and MyPBX U series including MyPBX U100/U200, MyPBX U300 and MyPBX U5XX support all call recording automatically. The recording files are stored on the installed hard drive or USB hard disk on MyPBX. If user would like to download the recording files into his own storage, a PC for example, he can use ftp to login MyPBX and download the files easily. The ftp server on MyPBX is disabled by default. The SSH enable/disable option on LAN page is the button to enable/disable ftp. Before we can access MyPBX via ftp, we need to enable SSH on LAN page. Below are the detail steps to download the recording files.
Step 1: Enable SSH on LAN page of MyPBX web GUI.
Step 2: Login via ftp with root user and password
The default username is root and the password is ys123456. If you would like to change the password, please login via SSH and using the Linux command ‘passwd’ to change the root password. Here we take the Windows ftp client for example to access MyPBX ftp server.
Open a Windows folder and input ftp://MyPBX IP Address in the address bar, see below screenshot, and then click enter on your keyboard
You will get a prompt that says “Windows can not access this folder …”, click ok
Right click your mouse and choose Login as
Input the user name root and the password ys123456 and click log on
After log on success fully, you will see the directory of MyPBX. See below screenshot
Step 3, Go to the directory that store MyPBX call recording files and download the files
For MyPBX U100/U200 and MyPBX U300, the directory is /media/ysDisk_1/autorecords/
For MyPBX Enterprise and MyPBX U5XX, the directory is /media/ysDiskStorage/autorecords/
If user would like to see the recording logs, we can grant the database to external access.
Step 4(Optional), Setup database grant on MyPBX web GUI
Step 5, Access to MyPBX MySQL server and query the call recording logs. Here we take a MySQL client Navicat 8.0 MySQL for example to show how to access and query the recording logs.
Star the Navicat and open a new connection, input the MyPBX IP address, username and password setup on Step 4.
After connect successfully, we can see the detail of the recording logs, see Figure 10 for more detail.