How to Customize Your Voicemail Greetings

Introduction

The default voicemail greetings in S-Series VOIP PBX are fine but it’s rather bland and quite boring. You can customize your own voicemail greetings.

You have two ways to change your voicemail greetings:

  • Change Greetings on a Handset
  • Change Greetings on web GUI

Change Greetings on a Handset

  1. Dial *2 to enter voicemail on your handset.
  2. Enter the access password.
  3. Press 0 for Mailbox Options. You will then be given the choice of what type of message you want to record.
  4. Press 1 to record your Unavailable Message.
  5. Press 2 to record your Busy Message.
  6. Press 3 to record your name.
  7. Press 4 to record your Temporary Greetings.
  8. Choose the message that you want to record, press # to finish the record.
  9. Press 1 to accept your message.
  10. Press 2 to listen to your message.
  11. Press 3 to re-record your message if you don't like the previous message.

Change Greetings on web GUI

  1. Log in the IPPBX web interface using your extension account. For example, log in with user name “1007”, the password is the extension’s “User Password”.__1.png
  2. Go to Me > Extension Settings > Voicemail, Click Browse to upload audio files for Busy Prompt and Unavailable Prompt.__2.png
  3. Click Save and Apply.
  4. Make a call to the extension 1007, and check if the voicemail greetings are changed.
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