Integrating Yeastar S-Series VoIP PBX with OutCALL

Introduction

OutCALL is an application designed for integration with Microsoft Outlook while placing and receiving phone calls. The application includes: Outlook contacts integration, incoming calls pop-up window notification. Download OutCALL here

This guide introduces how to integrate Yeastar S-Series IPPBX and OutCALL to achieve making outgoing calls from OutCALL and receiving calls on OutCALL.

Step 1. Enable AMI on Yeastar S-Series IPPBX

  1. Log in S-Series IPPBXweb interface, navigate to Settings > System > Security > Service, enable AMI feature.
  2. Specify the AMI username and password according to your needs. Here we set the username and password as below:
    •  Username: admin
    • Password: password
  3. Add a permitted IP/submit mask that will be allowed to access S-Series IPPBX via AMI.                         __1.png

Step 2. Configure OutCALL application

  1. Launch Outcall, right click __2.png at the bottom right corner of your desktop, go to Settings > Server, configure the server settings.   __3.png
    •  Server:  IP of Yeastar S-Series IPPBX
    •  Username:  enter the username of AMI
    •  Password:  enter the password of AMI
    •  Port: 5038
  2.  Go to Settings > Extensions, click Add, and configure the extension, then click OK. __4.png
    • Extension: enter am extension number of Yeastar S-Series IPPBX.
    • Protocol: choose PJSIP.
  3. Go to Settings > Dialing rules > General, set the Outgoing context. The format of Outgoing         context is DLPN_DialPlanXXXX, XXXX means extension number.  __5.png
  4. Click OK and Apply. If the OutCALL is successfully connected to Yeastar S-Series IPPBX, the icon status will turn to__10.png.

Step 3. Synchronize contacts from outlook

  Right click__10.png , then click Sync Contacts > From Outlook, OutCall will synchronize contacts from                outlook.
__6.png

Step 4. Test Calls on OutCALL

  1.  Launch OutCALL, the following figure will appear. You can type phone number in the Phone field or choose a contact number, click Call to call the number.
     __8.png
  2. Your extension 1020 will first ring, pick up the call and the call will be established between extension 1020 and the destination number.
    __8.png
  3. If you there is a call reaches extension 1020, you will see a pop-up window on OutCALL as below.  __9.png
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