Call Parking DSS Keys on Yealink not working

Richard D

March 13, 2025 14:00

None

I have configured a Yealink SIP-T54W using auto provision, and added call park feature keys from the PBX configuration.

When I try using these call park keys, they do not function properly - the phone says 'failed to transfer'. If I manually dial *05+6001 (or whatever park extension I'm using), it works properly.

How do I get the DSS Keys to properly park and retrieve calls to specific Park Extensions?

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Richard D March 13, 2025 20:26

Update: I think this is related to the phone still having some settings from the old owner in place. We transitioned from a different provider and I think the Yealink RPS is still putting some of their info in there, as I saw in the config.

I bought a stock, brand new T54W and provisioned it and it worked properly.

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