The new template (YSDP_FanvilX4) was just released in our Resource Repository on Sep 15. This template applies to Fanvil models:
- X2/X2P
- X2C/X2CP
- X3S/X3SP/X3G
- X4/X4G
Please try to update to get the template.
A note for these models is: the phone firmware requirement 2.14.0.7386. Try to upgrade it if the phone is loaded with this version.
You can download it from Fanvil webiste.