Hi,
when i receive a fax, i receive an email, but hte fax is not attache to the email.
is their something to modify for this feature to works.
thanks.
Date
Votes
8 comments
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Jeff Giguere this is the log:
-- Executing [15142368737@callin_trunk_Flowroute:1] Set("PJSIP/trunk-Flowroute-endpoint-00000007", "CDR(userfield)=Inbound") in new stack
-- Executing [15142368737@callin_trunk_Flowroute:2] GotoIf("PJSIP/trunk-Flowroute-endpoint-00000007", "0?3:inviteallow") in new stack
-- Goto (callin_trunk_Flowroute,15142368737,13)
-- Executing [15142368737@callin_trunk_Flowroute:13] GotoIf("PJSIP/trunk-Flowroute-endpoint-00000007", "0?incoming1:allow") in new stack
-- Goto (callin_trunk_Flowroute,15142368737,24)
-- Executing [15142368737@callin_trunk_Flowroute:24] Goto("PJSIP/trunk-Flowroute-endpoint-00000007", "callinbound_trunk_Flowroute,15142368737,1") in new stack
-- Goto (callinbound_trunk_Flowroute,15142368737,1)
-- Executing [15142368737@callinbound_trunk_Flowroute:1] YsWalkContext("PJSIP/trunk-Flowroute-endpoint-00000007", "whitelist-inbound,15142368737,1,+19568151392,inbound") in new stack
-- Executing [15142368737@callinbound_trunk_Flowroute:2] NoOp("PJSIP/trunk-Flowroute-endpoint-00000007", "NODNIS") in new stack
-- Executing [15142368737@callinbound_trunk_Flowroute:3] Set("PJSIP/trunk-Flowroute-endpoint-00000007", "CDR(extfield1)=UT SUPPORT") in new stack
-- Executing [15142368737@callinbound_trunk_Flowroute:4] Set("PJSIP/trunk-Flowroute-endpoint-00000007", "REALCALLERNUM=+19568151392") in new stack
-- Executing [15142368737@callinbound_trunk_Flowroute:5] Set("PJSIP/trunk-Flowroute-endpoint-00000007", "GROUP()=trunk-Flowroute-endpoint") in new stack
-- Executing [15142368737@callinbound_trunk_Flowroute:6] ExecIf("PJSIP/trunk-Flowroute-endpoint-00000007", "1?Gotoif(0?h,1") in new stack
-- Executing [15142368737@callinbound_trunk_Flowroute:7] Set("PJSIP/trunk-Flowroute-endpoint-00000007", "FAXOPT(gateway)=yes") in new stack
-- Executing [15142368737@callinbound_trunk_Flowroute:8] Set("PJSIP/trunk-Flowroute-endpoint-00000007", "JITTERBUFFER(disabled)=") in new stack
-- Executing [15142368737@callinbound_trunk_Flowroute:9] Set("PJSIP/trunk-Flowroute-endpoint-00000007", "CALLERID(num)=+19568151392") in new stack
-- Executing [15142368737@callinbound_trunk_Flowroute:10] Macro("PJSIP/trunk-Flowroute-endpoint-00000007", "inrouter_MNL_FAX,1,15142368737") in new stack
-- Executing [s@macro-inrouter_MNL_FAX:1] Set("PJSIP/trunk-Flowroute-endpoint-00000007", "CDR(userfield)=Inbound") in new stack
-- Executing [s@macro-inrouter_MNL_FAX:2] Set("PJSIP/trunk-Flowroute-endpoint-00000007", "CALLERID(num)=+19568151392") in new stack
-- Executing [s@macro-inrouter_MNL_FAX:3] Set("PJSIP/trunk-Flowroute-endpoint-00000007", "INROUTERNAME=MNL_FAX") in new stack
-- Executing [s@macro-inrouter_MNL_FAX:4] Set("PJSIP/trunk-Flowroute-endpoint-00000007", "YSDETECTFAX=yes") in new stack
-- Executing [s@macro-inrouter_MNL_FAX:5] Set("PJSIP/trunk-Flowroute-endpoint-00000007", "YSARG=15142368737") in new stack
-- Executing [s@macro-inrouter_MNL_FAX:6] YsWalkContext("PJSIP/trunk-Flowroute-endpoint-00000007", "mobile-exten-callingrule,+19568151392,1,+19568151392,mobile") in new stack
-- Executing [s@macro-inrouter_MNL_FAX:7] GotoIf("PJSIP/trunk-Flowroute-endpoint-00000007", "0>0?mobile-exten-callingrule,+19568151392,1") in new stack
-- Executing [s@macro-inrouter_MNL_FAX:8] AGI("PJSIP/trunk-Flowroute-endpoint-00000007", "/ysdisk/ysapps/pbxcenter/bin/autoclip,get,+19568151392,Flowroute") in new stack
-- Launched AGI Script /ysdisk/ysapps/pbxcenter/bin/autoclip
-- <PJSIP/trunk-Flowroute-endpoint-00000007>AGI Script /ysdisk/ysapps/pbxcenter/bin/autoclip completed, returning 0
-- Executing [s@macro-inrouter_MNL_FAX:9] GotoIf("PJSIP/trunk-Flowroute-endpoint-00000007", "0?from-outside,,1") in new stack
-- Executing [s@macro-inrouter_MNL_FAX:10] Goto("PJSIP/trunk-Flowroute-endpoint-00000007", "fax_to_email,1000,1") in new stack
-- Goto (fax_to_email,1000,1)
== Channel 'PJSIP/trunk-Flowroute-endpoint-00000007' jumping out of macro 'inrouter_MNL_FAX'
-- Executing [1000@fax_to_email:1] UserEvent("PJSIP/trunk-Flowroute-endpoint-00000007", "UpdateCallee,Callee: 1000") in new stack
-- Executing [1000@fax_to_email:2] Answer("PJSIP/trunk-Flowroute-endpoint-00000007", "") in new stack
-- Executing [1000@fax_to_email:3] Wait("PJSIP/trunk-Flowroute-endpoint-00000007", "1") in new stack
-- Executing [1000@fax_to_email:4] Set("PJSIP/trunk-Flowroute-endpoint-00000007", "SENDEMAIL=0") in new stack
-- Executing [1000@fax_to_email:5] Set("PJSIP/trunk-Flowroute-endpoint-00000007", "FAXOPT(gateway)=no") in new stack
-- Executing [1000@fax_to_email:6] Set("PJSIP/trunk-Flowroute-endpoint-00000007", "FAXOWNER=1000") in new stack
-- Executing [1000@fax_to_email:7] Set("PJSIP/trunk-Flowroute-endpoint-00000007", "FAXFROM=+19568151392") in new stack
-- Executing [1000@fax_to_email:8] Set("PJSIP/trunk-Flowroute-endpoint-00000007", "FAXFILE=/ysdisk/fax/1000-20180223-0807-1353657903.tiff") in new stack
-- Executing [1000@fax_to_email:9] ReceiveFAX("PJSIP/trunk-Flowroute-endpoint-00000007", "/ysdisk/fax/1000-20180223-0807-1353657903.tiff,f") in new stack
-- Channel 'PJSIP/trunk-Flowroute-endpoint-00000007' receiving FAX '/ysdisk/fax/1000-20180223-0807-1353657903.tiff'
[2018-02-23 08:07:40] WARNING[17071][C-00000007] res_fax.c: channel 'PJSIP/trunk-Flowroute-endpoint-00000007' timed-out during the T.38 negotiation.
[2018-02-23 08:07:44] WARNING[7595] pjsip: sip_transactio Unable to register REGISTER transaction (key exists)
== Parsing '/etc/asterisk/pjsip.conf': Found
== Parsing '/etc/asterisk/pjsip_auth.conf': Found
== Parsing '/etc/asterisk/pjsip_wizard.conf': Found
== Spawn extension (fax_to_email, 1000, 9) exited non-zero on 'PJSIP/trunk-Flowroute-endpoint-00000007'
-- Executing [h@fax_to_email:1] GotoIf("PJSIP/trunk-Flowroute-endpoint-00000007", "0?3:2") in new stack
-- Goto (fax_to_email,h,2)
-- Executing [h@fax_to_email:2] System("PJSIP/trunk-Flowroute-endpoint-00000007", "/ysdisk/ysapps/pbxcenter/bin/ccsmtp Cloudpbx jfgiguere75@gmail.com +19568151392 /ysdisk/fax/1000-20180223-0807-1353657903.tiff") in new stack
-- Executing [h@fax_to_email:3] Hangup("PJSIP/trunk-Flowroute-endpoint-00000007", "") in new stack
== Spawn extension (fax_to_email, h, 3) exited non-zero on 'PJSIP/trunk-Flowroute-endpoint-00000007' -
Ina Tang Hi, can you provide the PBX firmware version?
Go to Main Menu --> Resource Monitor, then you can check the version.
As far as I know, this issue has been solved in latest version.
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Jeff Giguere Yeastar Cloud PBXSerial Number:3682802SELX76DF4Software Version:81.3.0.12System Time:2018-02-24 04:21:44 SatUptime:2 days 03:23:38Extensions/Max Extensions:1/20 -
Jeff Giguere mnlvoipInternet Address:mnlvoip.ustrial.yeastarcloud.com -
Ina Tang Hi, Jeff. Here I have some questions.
1. What kind of trunk or Device Cloud PBX connect to? And how they are connected? e.g register to which ITSP's Trunk or connect to another PBX via Peer Trunk?
2. What's the codec of this trunk?
3. What's the protocol of FAX, T30 or T38?
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Jeff Giguere I use Flowroute with G711 and t38 for Fax.
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Ina Tang Jeff, thanks for your assistant.
Our technical support team have created a ticket to follow up your feedback.
Please check your email.
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Jeff Giguere I capture Fax transmission if you want to investigate with wireshark
i share it with my google drive.
https://drive.google.com/open?id=1sGWdH4fYjQXmBLAEZcRAY_v6c96st7rj
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