Hi Everyone,
Hopefully someone have the same issue about connecting P-series to a Panasonic NS1000 PBX. The Panasonic Unit is already activated its SIP capability. I already tried to make an account trunk and input its Username, Auth. Name and Password but still there is no connection establish. These units are installed in the same LAN so there is no problem about the network also we didn't change port numbers.
hopefully someone can answer this.
Hi Robert,
On the P-Series, go to Maintenance, then Troubleshooting, Packet Capture, then start the capture (leave all fields blank).
Go to your trunk and re-register is (de-activate, then activate). Wait for it to fail registration.
Go back to Troubleshooting - Packet Capture and stop/download it.
Attach that file.
There isn't enough information - there are several ways you can register a trunk in a P series on the LAN. These are:
The packet capture will tell me the response code, or if it receives a response. If you set it up as an account trunk, it will tell us if anything attempted to register to it. Also you need to know what ports it is set up to register if not 5060, whether the transport is udp or tcp, and whether (if too many failed attempts), the IP of the NS is now blacklisted (you can also check that - see screenshot attachment).
Best regards,
Craig.
