Get CLI Logs For All Series Of Yeastar Gateway

Applicability:

This article introduces the way of capturing the CLI logs in different Yeastar Gateway products (TA, TB, TE, and TG Gateway).

(If you meet the call failure issue when integrating with the gateway, try to check the trunk status and configuration in advance.)

 

Step1. Access SSH via Putty

1. Download Putty (Link: Download Putty)

2. Enable SSH service on Yeastar Gateway

Find “System>LAN settings>Enable SSH” or “System>Security Center>Service>Enable SSH”.

After enabling it, save and apply the change, then you will see the SSH account and password.

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( If the firmware version is lower than X.19.0.43, try to reboot to make it take effect.)

 

3. Open Putty

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Step2. Commands on Different Gateway

We have to use different commands for different gateway devices to capture the correct CLI Logs.

  1. Input the below commands.
  2. Try to replicate the issue.
  3. When done, use “Ctrl+C” to stop the CLI capture and copy the Log then post it to us.
  4. Detail us the issue & configuration and when you replicate it.

 

(1)TAO Gateway

asterisk -vvvr

sip set debug on

dahdi show span state all

 

 

(2)TAS Gateway

asterisk -vvvr

sip set debug on

dahdi show span state all

 

 

(3)TG Gateway

asterisk -vvvr

sip set debug on

gsm show spans

gsm show span <span>

( <span>=<gsm port>+1) (E.g. gsm show span 2 means check gsm trunk on port 1)

 

mobile set debug level all for span <span>    (For TGv3 device, use this command.)

gsm debug span <span>                                (For TGv2 device, use this command.)

 

 

(4)TE Gateway

asterisk -vvvr

sip set debug on

dahdi show status

 

Then, check the Signaling you are using and pick the corresponding commands.

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a. If you are using PRI, try below commands.

pri show spans

pri show span <span>

pri set debug on span <span>

 

b. If you are using MFC/R2, try below commands.

mfcr2 set debug all

mfcr2 show channels

 

c. If you are using SS7, try below commands.

ss7 set debug on linkset

ss7 show channels

ss7 show linkset

 

 

(5)TB Gateway

asterisk -vvvr

sip set debug on

pri show spans

pri show span <span>

pri set debug on span <span>

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