Applicability
- Model: P-Series Cloud PBX, P-Series PBX, PSE, TG, TA, TB, TE
- Firmware version: Any
Problem Description
When the Gateway is connected to the P series PBX, the gateway sends the User Name as its own authentication information by default, which will cause the call to be abnormal (the PBX always responds with 401), For example, the setting on Gateway:
The wrong authenticaiton info send by Gateway:
The correct one as following:
http://download.yeastar.com/YeastarSupport/image/53.18.0.50.1.bin
Solution:
If you have the same issue, you can try to use the following version to see if this issue solved:
TGv2:
https://download.yeastar.com/YeastarSupport/image/53.18.0.50.1.bin
TGv3:
https://download.yeastar.com/YeastarSupport/image/91.3.0.21.27.bin
TAv2:
https://download.yeastar.com/YeastarSupport/image/41.19.0.27.4.bin
TEv2:
https://download.yeastar.com/YeastarSupport/image/16.18.0.9-15.bin
TB:
https://download.yeastar.com/YeastarSupport/image/18.18.0.6.bin
If you have any questions, please send an email to helpdesk@yeastar.com
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