Background
Users would like to import the data like extension/DID/inbound route... to P-Series PBX. User usually downloads the CSV template file from PBX web, then edit it in the MS Excel or other spreadsheet editor. Often, the user will meet the import failure like the following:
"Failed to import XXX.csv. The settings in this file do not meet the parameter number or item requirements. Please edit the file and try again."
This is commonly due to the CSV data format has been modified by the spreadsheet editor.
Therefore we introduce a solution to prevent this error.
Applicability
- Model: P-Series/S-Series
- Firmware version: Any
Solution
Here we use extension data import as example.
1 - Export the CSV file from PBX
Login by admin user, and click Export to get the CSV file.
2 - Download and install the free CSV editor Ron's Editor.
You can use google to find it easily.
3 - Use the Ron's Editor to edit the CSV file you just downloaded from PBX.
Most of the time, the downloaded file will include some data. Remove them directly.
Then paste your data from other file.
Save the file.
4 - Import the edited file to PBX.
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