- PBX Model: S-Series
- Firmware version: 30.13.0.X
Fanvil IP phone shows "Upgrade Failed!" periodically which is annoying. For example:
The Fanvil IP tries to download the phonebook "fanvil.xml" from PBX which doesn't exist. Then the IP shows improper error "Upgrade Failed!"
Upload the Auto Provisioning app package in the PBX App Center: http://help.yeastar.com/download/support/autoprovision-s_series-188.8.131.52.tar
Later re-provision the Fanvil IP phone.
1. If you didn't use a template to provision.
Edit the device to untick the Local Phone Book option. Then reboot the IP phone.
2. If you used a template to provision.
Edit the template and untick the Local Phone Book option.
Then go back to the device list. Re-select the template for the device you need to fix. Click Save and reboot the IP phone.