How to Enable Linkus Audio Debug Option

Here we introduce how to enable the Linkus audio debugging.

PC Client

  • Mac: 1.10.3 or higher
  • Windows: 1.9.7 or higher

Go to the menu Setting> Advanced.

1. Enable the Audio Debugging option.

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Click OK to confirm.

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2.  When you are on the call and the issue replicates.

Get the screenshot on the call screen with RTP data.

Move the mouse cursor to the "i" icon, the RTP data would display.

mceclip1.png

3. When you finish debugging, disable the Audio Debugging to save storage.

 

Mobile Client

  • Android: 3.0.9  higher
  • iOS: 3.0.5 or higher

Go to the menu Me> Setting> Advanced.

1. Enable the Audio Debugging option.

 

mceclip3.png

Click OK to confirm.

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2.  When you are on the call and the issue replicates.

Get the screenshot on the call screen with RTP data.

Tap the "i" icon, the RTP data would display.

mceclip1.png

3. When you finish debugging, disable the Audio Debugging to save storage.

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