Applicability
- Model: S-Series, P-Series
- Firmware: Any
Symptom
You can learn how to use the BLF Seize line feature from this article: How to Use BLF with S-Series VoIP PBX
While when you press the BLF key, you would hear the prompt “Please enter the number you want to dial” which is annoying sometimes.
Solution
Try to log in the FTP folder by following this article: How to Login the FTP Server of S-Series VoIP PBX
The desired folder is: ftp://{PBX IP Address}/ysapps/pbxcenter/var/lib/asterisk/sounds/en/record/
Then delete the file "ls_builtin_dialpormpt.wav".
You might encounter the issue that you are forced to log in by a web browser rather than by the Explorer. In the situation, you have no option to delete files. You can refer to this solution FTP Folder Keeps Opening by Web Browser
Note: if you perform upgrade, the operation would lose effect. You would need to apply this solution again.
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