Displaying the Caller Number after Call Pickup

Introduction

Most of the customers meet this kind of problem: When you using call pickup to pickup the call, then on your IP phone's screen, you would just see the '*04' or '*4', but actually you need it shows the caller ID number after pickup. In this guide, we will teach you how to make it.

This guide has been tested with S-Series VoIP PBX firmware version 30.10.0.x or later and Yealink T28P firmware version 6.70.0.150.

 

1.  Settings on S-Series VoIP PBX

Enable option "Send P Asserted Identify" on "Settings->PBX->General->SIP->Advanced", then apply changes. "Send Remote Party ID" is either fine.

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2.  Settings on Yealink IP phone

Setting Caller ID Source to "PAI-FROM"  or "RPID-FROM"on "Account->Advanced->Caller ID Source"

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It might have the similar settings for other brands of IP phone. You could refer and configure accordingly as per their use guide.

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