Symptom:
There is no BRI port displayed on the Trunk page.
Check List:
* If it is not S-Series, please skip the steps included with EX08 card test.
- Check the if any physical damage and contact problem for the B2 module.
- Swap slot to install the B2 module on the same motherboard/EX08 board, and check again if the module could be recognized on the web.
- Check if other modules could be recognized on the same EX08 board.
- Swap a B2 module, if you have one.
- If failure happens on above 4 steps. And if the PBX is installed with the other EX08 board, try to install the B2 module on the other EX08 board.
Logging:
If you can’t resolve the issue, please submit the following information to Yeastar.
- Post us the test result of the check list.
- Post us the System Log (S-Series), Dmesg Log (U-Series & Gateway)
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