How to Get the FXO/FXS/GSM Port Signal Capture

First, find the capture tool on the web,

• For S-Series/P-Series: go to the menu Maintenance> Troubleshooting> Port Monitor Tool
• For U-Series: go to the menu Reports> System Logs> DAHDI Monitor Tool
• For FXO/FXS Gateway: go to the menu Status> Reports> Port Monitor Tool
• For TGv3 Gateway: go to the menu Status> Reports> Troubleshooting> Port Monitor Tool

Then follow the procedure:

1. Choose the correct FXO/FXS/GSM Port which is for test, click 'start' button
2. Start to make a call.
3. If issue replicated, end the call; if issue not replicated, try to call again till you replicate.
4. Click 'stop' button and download the package.
5. Post us the package.