USB port / TF card slot / SD card slot Failure



The external storage device could not be recognized.

Check list:

  1. Unplug and plug the storage device.

  2. Make sure your storage device could be working well on other system.

  3. Check any physical damage on port or slot.

  4. Swap a storage device.

Logging: (If you can’t resolve the issue, please submit the following information to Yeastar)

  1. Post us the test result of the check list.

  2. Post us the System Log (S-Series), Dmesg Log (U-Series & Gateway)

Have more questions? Submit a request


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