This capture would include the Asterisk CLI log at debug level 2 information.
Go to the menu Maintenance> System log
Then follow the procedure:
- Check the “Debug” option or other related options, and click “Save” button.
- Start to make a call or start to replicate the issue.
- If issue is replicated, end the call or stop the action; if issue is not replicated, continue test till you replicate.
- Download the log of date that issue happened.
- Post us the log package.
This log is not available for Yeastar gateway.