What is BLF?
Busy light field (BLF) is typically a collection of lights or indicators on a phone that indicate the status of the lines or other phones connected to the same Yeastar S-Series VoIP PBX. IP phone can subscribe the status of other extensions or trunks via BLF. With this feature those real-time status can be presented at DSS keys in IP phone (In this guide, we mainly take Yealink IP phones as example).
It is important to note that this feature requires the support of both IP phones and IPPBX.
IP phone which is interested in "PSTN lines" or "other extensions" status sends a SUBSCRIBE message to the Yeastar S-Series VoIP PBX for subscription authorization. Once subscription authorized Yeastar S-Series VoIP PBX will send NOTIFY message to the IP phone every time the subscribed target status has been changed.
|Light of the IP phone’s DSS key||Status of the lines or extensions subscribed|
|Red flashing||Extension is Ringing|
Note: This guide applies to S-Series (Firmware version 18.104.22.168 or later).
How to use BLF?
Extension Status Monioring
In the following example, we all take Yealink T26 (version 22.214.171.124) as example.
Path: Login phone web GUI> DSS key
Type: Choose BLF mode
Value: Input the extension number or trunk name of Yeastar S-Series VoIP PBX you want to monitor.
Line: Choose the account number, which is registered to Yeastar S-Series VoIP PBX.
Extension: Input the feature code so that when this extension is ringing, you can press this key to execute an opeartion. In this example *04 means picking up the extension filled in the Value field when it is ringing.
Pick up Calls by BLF
We could subscribe the status of Yeastar S-Series VoIP PBX extensions. For example, when extension 705 is ringing, we can press the DSS key 1 to pick up the incoming call. The pre-configured *04 will be sent to to do the call pick up.
Park Calls by BLF
In this application we can monitor the status of call parking number, park the current call as well as retrieve the parked call.
In the example below, if you are in an active call, you could press the DSS key 1 to park the current call. And press DSS key 1 again to retrieve the call if the parked call is not answered by others.
Or if there is an incoming call already parked on number 6900 by others, we can press the DSS key 1 to answer the parked call.
We have another way to make it happen. With the Yealink phone we choose the Type as “Call Park” and fill in the call park number. For other brands IP phone we are not sure if it works.
Example: A user calls to extension 700, user 700 answers the call and presses the DSS key directly to park it to parking number 6900, user 706 use DSS key to answer the parked call.
Step 1. Login the IP phone UI and select the DSS key and choose the type as “BLF” or “call park” type, follow the pictures above to finish the configuration.
Step 2. Same operation to user 706
Step 3. When the call comes, user 700 pick the call and press the DSS key then hang up
Step 4. User 706 hook off and presses the BLF key to answer the call.
Seize-Line feature by BLF
With this feature, you could monitor the line status, and seize the line to make an outbound call.
Basically you could press to DDS key configure to "seize" the line. After hearing the dial tone, you could start to dial the number you want.
Step 1. Check the trunk name on Yeastar S-Series VoIP PBX.
Step 2. Configure DSS key on the IP phone, set up the "Value" field with the name of trunk.
1. Only PSTN, GSM, BRI trunk are allowed to be monitored in S-Series VoIP PBX as well as have "Seize-Line".
2. Please choose the right line in the Line check box, make sure you have chosen the right one which is register to S-Series PBX.
3. SIP trunk is only allowed to be monitored, but no "Seize-Line"
4. PRI trunk could have "Seize-Line" feature, but no monitoring.