Why Microsoft Teams Call gets drop when Linkus call come in

[Issue Description]

When you are on a Microsoft Teams Call and a Linkus Call(Linkus Desktop or Linkus web client) comes in, the Teams call drops completely.

 

[Applicable Models]

Linkus Desktop client and Linkus web client

 

[Solution]

The reason is the Linkus desktop and Linkus web client have the Headset Integration conflict with the Microsoft Teams. 

Please go to the Linkus desktop/Linkus web client Preferences->Audio&Video page, and set the Headset Integration to None. 

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