Queue Agent Ring timeout 0 caused Linkus Moblie Answer Failure

Applicability

  • Model: P-Series (Including cloud PBX)
  • Firmware version: Any 
  • Linkus Mobile

Symptom

User can receive the call, and can press Answer button on Linkus mobile app. But it's failed to establish the call.

 

Solution

It happens when the Queue Agent timeout is set to 0. 

User should avoid setting a vaule 0 to prevent this issue.

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