Intercom is a feature that allows you to make an announcement to one extension via a phone speaker. The called party do not need to pick up the handset. It is can be achieved by pressing the feature code on your phone and it is a two-way audio call.
Paging is used to make an announcement over the speakerphone to a phone or group of phones. Targeted phones will not ring, but instead answer immediately into speakerphone mode. Paging is typically one way for announcements only, but you can set the paging group as a duplex mode to allow all users in the group to talk and be heard by all.
The default Intercom feature code is *5. To make an announcement to a specific extension, you need to dial *5+ extension number on your phone. For example, make an announcement to extension 500, you need to dial *5500, then the extension 500 will be automatically picked up.
This feature is supported by the following SIP phones:
Yealink T28, T26, T22, T20, T10T, T9CM. Other SIP devices may also work with this feature but are not officially supported.
There are two types of paging group in MyPBX, Internal type and External type.
1. Internal Type
Click PBX--Advanced Settings--Paging Group to create one group.
The selected extensions will be picked up automatically when someone dials the paging group number.
- Paging Group Number
Define the numbered extension that may be dialed to reach this group.
Paging is typically one way for announcements only. Checking this will make paging duplex, allowing all users in the group to talk and be heard by all.
If it sets Yes, any user in the group will talk with the caller when they press “*”. If it sets No, users in the group can talk with each other without pressing “*”.
2. External type
It’s a new paging group type used for broatcasting via Audio Out interface. The default number is 630, the selected extension can dial paging number 630 to play his voice via Audio out interface.
Note: External Paging Group is only supported on MyPBX U100, U200 and U300.
In the above figure, the selected extension 300 can dial 630 to make an announcement through MyPBX Audio Out.
Connect a loadspeaker to Audio out port so that your voice can be played.