How to Do Simple Trace on Web

When user has ran into trouble during configuring MyPBX, like failed to register trunk or no voice during the calls, we can try the simple ‘package capture tool’ integrated on web directly.

Click ‘Reports--system logs--Package Capture tool’, if you want to get the whole log directly without any filter, you can choose the Ethernet, click ‘Start’ directly, when done, click ‘Stop’ and download it to analyze using Wireshark after unzip the package.

You can also input the IP of SIP carrier or IP phone as a filter during the trace; you can also input the exact port as filter also. We recommend ignoring the filter to get the whole trace.

1. The MAX size of the trace package is 4M.
2. We recommend enable the normal log, hardware log and web log.

While for the DAHDI Monitor too, you can choose the PSTN trunk to monitor the signal, it can be used for debug caller ID.

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