Applicable: P series integrated with Bitrix24
- Install 'Yeastar Linkus for Google' Chrome extension and set up Linkus Web Client to work with the Chrome extension.
- Disable calls to be routed via Bitrix24 Telephony (Path: ).
On the CRM Contacts page, the gray phone icon is displayed only if the contact's number is greater than or equal to 10 digits in length.
Users click to display the detected phone number on Bitrix24 CRM, then click the phone number, a call will be sent out directly via the associated PBX extension.
Note: On the contact details page, this number is not detected. This is because this Bitrix24 page conflicts with our linkus recognition mechanism, which prevents our linkus from detecting it.