Advanced Time Condition by Loopback SIP Trunk

Applicability

• PBX Model: P-Series
• Firmware version: Any

Scenario

Example 1

The user wants to define the IVR key event with different time condition.

See the call flow of the example:

Example 2

The user wants to define the extension No Answer destination by different time condition.

• Mon-Fri 7am-8pm to external number xxxxxxxx
• Mon-Fri 8am-7pm to external number yyyyyyyy
• Sat 7am-12pm to external number zzzzzzzz
• Sun all day to external number aaaaaaaa

See the call flow of the example:

 

Procedure

1. Create loopback SIP trunk.

1) On P-Series hardware or software version, you add a SIP Peer trunk with IP address 127.0.0.1, port 5060.

 

2) For P-Series Cloud PBX, use the Peer Trunk(Private Network) instead.

See the example:

 

2. Create the proper inbound and outbound route with the loopback SIP trunk selected. As well as create the proper time condition rules based on the inbound route.