Why always see the notification of 'Abnormal License Activation' in Dashboard?

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[Issue Description]

 

When you login PBX web,you always see the pop-up about 'Abnormal License Activation' although you close it.

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[Applicable Models]

Yeastar P-series appliance and software edition PBX

 

[Solution]

  • This notification general caused by the network of this PBX disconnect suddenly,you can see the time of it.

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  • You can check your license first: if the license status normal,it only means that your PBX disconnect  network in this time and restore.

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  • And you need to click title of this notification,go to event log and make it as readed,then you will not see this notification in the Dashboard again.

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  • If the license also shows abnormal,please go to Maintenance > Troubleshooting > IP Ping              Try to Ping active.yeastar.com.If falied please check your network; if success please contact with our support team.  

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