Why is pickup still not working after giving the extension permission in P-series PBX?

[Issue Description]


When you give the permission of pickup call to extension in extension group,still can't pick up the call:



[Applicable Models]

Yeastar P-series PBX



  • Please check the client permission first,need to allow the extensions in same extension group can view each other.


  • Checking the Select Members type,pickup feature only used for Specific Extensions.If you select All Extensions,the feature will not work.



If still not work after all,please contact with our support team.


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