How to Dial 0 for Hotel Receptionist in Yeastar S-Series VOIP PBX

Introduction

This guide describes how to allow customers to dial 0 to call the hotel receptionist(s) in Yeastar  S-Series VOIP PBX. We can achieve this feature by add a local loop trunk and this feature just can be supported after version 30.5.0.8.

It is also available for other similar scenario of "Dial 0 to reach a specific person or group".

Configuration

1. Log in PBX web interface, navigate to Settings > PBX > Trunks  create a Peer type SIP trunk.

 

2. Go to PBX Monitor > Trunk to check the Status of the local loop trunk.

 

3. Configure inbound route and outbound route of the local loop trunk.

a. Inbound Route

Navigate to Settings > Call Control > Inbound routes, add a new inbound route

Destination is set as the extension number of reception. Or choose other destination according to your scenario.

b. Outbound Route

Navigate to Settings > Call Control > Inbound routes, add a new outbound route

Select the extension which allows to Dial 0 to Receptionist..

 

 4. Test

When configuration done, dial 0 to ensure you can reach the reception.

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