How to Setup Hot Standby on Yeastar S-Series VoIP PBX

• Hot Standby Introduction
  • Hot Standby Scenario
• Setup Hot Standby
• Hot Standby Failover Notification

Hot Standby Introduction

The Hot Standby solution offers you the ability to provide high system availability, helping to prevent the unnecessary business loss caused by unexpected server failure.
You can set one S-Series PBX as a primary server, set another S-Series PBX as a secondary server.

The hot-standby server (secondary server) can automatically and instantly take over if the primary server goes down. Callers still reach the people they need and business can continue as usual.

Hot Standby Scenario

This guide gives instructions of how to configure hot standby on two S-Series PBXs. We have two S100 PBXs, and set up them as the figure below shows.

Setup Hot Standby

STEP 1. Verify the basic information of the two S100 PBXs.
Log in the S100 Web user interface, and click   at the upper right corner to check PBX information.       

STEP 2. Edit the PBX hostname to verify the two S100 PBXs.
Go to “Settings > System > Network > Basic Settings”, change the hostname for the two S100.  

STEP 3. Set up hot standby service for the two PBXs.
Go to “Settings > System > Hot Standby” to configure hot standby settings.

1. Set IPPBX1 as a primary server.

1. Check the option “Enable Hot Standby”.
2. Set the mode to “Primary”.
3. Fill in the secondry server’s hostname and IP address.
4. Set an access code. The two PBX must have the same access code to authenticate connection.
5. Set Virtual IP address, subnet mask.
6. Set “Network Connection Detection”. We recommend that you enter the gateway address. If all the nodes fail to be detected, it means that the PBX’s network connection is abnormal. The PBX would run as the Standby server after the network recovery.
7. Click “Save” and “Apply”.

2. Set IPPBX2 as a secondary server.

1. Check the option “Enable Hot Standby”.
2. Set the mode to “Secondary”.
3. Fill in the primary server’s hostname and IP address.
4. Enter the access code. The access code must be the same with that on the primary server.
5. Set Virtual IP address, subnet mask. You must set the same virtual IP address on the primary server and secondary server.
6. Set “Network Connection Detection”. We recommend you enter the gateway address.
7. Click “Save” and “Apply”.

3. Reboot the two PBXs to make hot standby service take effect.

STEP 4. Test hot stanby service.

Create an extension in the primary server, save and apply the changes. We can see the same extension is added automatically in the standby server.

Hot Standby Failover Notification

Next, please set hot standby failover notifications for the two PBX. If the on-site PBX is down, you could receive failover notification.

STEP 1. Go to “Settings > Event Center > Event Settings”, enable Notification for “Hot Standby Failover Action”.

STEP 2. Make sure you have notification contacts created on the PBX.

S-Series PBX supports email notification, call notification and SMS notification. Please make sure you have configure the relevant settings properly before you choose a notification method.