Sean

How to configure Ims.etisalat.ae sip dedicated line to connected to PBX WAN port with DHCP mode

1. UAE
2. Hot Issues

  Available for S-Series and P-Series PBXs. The trunk configuration screenshot is as follows The default port is the LAN port, and the WAN port is connected to the dedicated line. DHCP mode. Add a...

• Sean
• Edited August 29, 2023 03:24
• 2 followers
• 0 comments
• 0 votes

How to implement a specific prompt to play when the queue agents are fully busy and can remain waiting in the queue?

1. P-Series PBX
2. CALL FEATURES

Scenarios In some call centers, to provide better service quality, the supervisor would like to play a specific prompt for the new incoming calls if all agents are busy in a call, and after the pro...

• Sean
• Edited August 08, 2023 07:39
• 1 follower
• 0 comments
• 0 votes

How to use Click to Call feature on Bitrix24 CRM integration

1. UAE
2. Hot Issues

  Applicable: P series integrated with Bitrix24   Install 'Yeastar Linkus for Google' Chrome extension and set up Linkus Web Client to work with the Chrome extension. Disable calls to be routed vi...

• Sean
• Edited June 25, 2023 03:11
• 2 followers
• 0 comments
• 1 vote

Compatible issues between Avaya phone and Yeastar PBX

1. Troubleshooting
2. SIP Call Issue

Applicability PBX Model: P-Series, S-Series Avaya model: J100 series Issue: Avaya J129 phone is registered to p550, use Avaya phone A to call Avaya phone B, answer the call, and work normally. H...

• Sean
• Edited February 16, 2023 09:22
• 1 follower
• 0 comments
• 0 votes

Two PBXs are connected via VPN network, but sip trunk cannot be established

1. UAE
2. Hot Issues

Problem Description:   Sometimes you need to connect two PBXs in different locations via VPN network, and you can ping each other's IP addresses on the PBXs, but the sip trunk cannot be established...

• Sean
• Edited September 29, 2022 15:26
• 1 follower
• 0 comments
• 0 votes

Unable to register IP phones or making calls on linkus will show registering in some countries

1. UAE
2. Hot Issues

Overview   In some Middle East countries like Egypt, Bahrain, Qatar, Oman, UAE and Pakistan (even RTP is blocked), sip protocol (UDP 5060) is blocked by the ISP. This leads to failure in registerin...

• Sean
• Edited September 01, 2023 12:02
• 2 followers
• 1 comment
• 1 vote

Zoho CRM integrate with P series PBX Hot issue & FAQ

1. P-Series PBX
2. How to Articles for P-Series

  Applicable to: PAE: Firmware: Version 37.4.0.17 or later PSE: PBX firmware: Version 83.4.0.17 or later PCE: PBX firmware: All.   1. Does the P series PBX support integrate with Zoho desk, Z...

• Sean
• Edited October 08, 2022 02:11
• 2 followers
• 0 comments
• 1 vote