Sean
- Total activity 41
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Activity overview
Latest activity by Sean-
Sean created an article,
How to speed dial numbers without pressing speed dial prefix *89
Applicable to: P series Requirement background: PBX speed dial requires prefix *89 by default. But the customer does not want to enter this prefix every time. Solution: 1. Create a loop trunk on...
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Sean created an article,
How to configure the cisco phone softkey (key feature list) via PBX auto provisioning
Applicable: Yeastar P series PBX Cisco sip phone. For now, auto provisioning support below Cisco phones. For cisco phone, need to define its key features via SoftKeys.xml file. How to define th...
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Sean created an article,
How to do port forwarding on FortiGate
Port forward the below ports according to your usage scenario: 8111(TCP/UDP, for linkus app login), 5060 UDP (For sip register), 5061 TCP(For TLS protocol), 10000-12000 UDP (For voice, forward to t...
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Sean created an article,
The PBX is connected to the Twilio trunk, but when dialing the DID number of the Twilio trunk, the PBX does not receive the call.
Issue Description Yeastar PBX connected to the Twilio trunk, can make outbound calls via Twilio trunk normally, but can't receive the inbound call via Twilio trunk. From the PBX pcap log analysis, ...
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Sean created an article,
TA FXS gateway can't use feature code to transfer calls to Yeastar PBX extensions
Applicability Firmware version: Any Model: TA FXS Gateway Problem Description Yeastar PBX->SIP Trunk->TA FXS Gateway->FXS Port->Analog Phone Analog phone is unable to use *3 or *03 to transfer th...
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Sean created an article,
The recommended solution for Connect Yeastar PBX and third-party PBX through sip account trunk to realize using Yeastar PBX's trunk for outbound calls.
Case background: Since Yeastar PBX supports FQDN or LCS Pro, account trunks are often created on Yeastar PBX to register with other PBXs to connect the two devices. However, suppose Yeastar PBX is ...
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Sean created an article,
How to create an account trunk on TGv2 gateway for an extension to test the voice quality issue
Usage scenario: When using the TG gateway SIM card as an incoming and outgoing trunk and a voice quality issue occurs, we need to verify whether the voice quality issue occurs in the TG gateway its...
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Sean created an article,
How to connect the DU sip trunk to the Yeastar PBX
Available for S-Series and P-Series PBXs. The trunk configuration screenshot is as follows Hostname/IP: fixedimsmey.duentdxb.duvoip.fmc Domain: du.ae Username: provided by the ISP Authenticatio...
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Sean created an article,
How to configure Ims.etisalat.ae sip dedicated line to connected to PBX WAN port with DHCP mode
Available for S-Series and P-Series PBXs. The trunk configuration screenshot is as follows The default port is the LAN port, and the WAN port is connected to the dedicated line. DHCP mode. Add a...
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Sean created an article,
How to implement a specific prompt to play when the queue agents are fully busy and can remain waiting in the queue?
Scenarios In some call centers, to provide better service quality, the supervisor would like to play a specific prompt for the new incoming calls if all agents are busy in a call, and after the pro...