Gavin
- Total activity 43
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Activity overview
Latest activity by Gavin-
Gavin created an article,
【Troubleshooting Course】 SIP Call 30s Hangup
This course is for techinicians who want to know why haupup issue happen after 30s and what sip timer is. We will use wireshark to analyze some specify cases, to show you the correct steps to solve...
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Gavin created an article,
【Troubleshooting Course】 Security related rules
In this course, we are going to talk about Security Related Rules on the PBX, we will analyze from PCAP trace and system log to learn how these Security Rules work and what is the priority of diffe...
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Gavin created an article,
【Troubleshooting Course】 Dialplan&Custom Scripts
This course will help you to understand what is a Dialplan in the Asterisk system, and how to change the dialplan or add a new script to achieve some new features that doesn't support from PBX GUI....
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Gavin created an article,
【Troubleshooting Course】 P Series Software Edition Related
This course will help you to have a better understanding of how PSE works, except common issues of installation, activation, work with HA mode we will also introduce the PSE activation mechanism, w...
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Gavin created an article,
【Troubleshooting Course】 Auto Provisioning Troubleshooting
This course will introduce the mechanism of the Auto Provisioning, including PNP mode, DHCP mode, RPS mode. There will be a detailed introduction of each procedure during the Auto Provisoning, and ...
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Gavin created an article,
【Troubleshooting Course】 Call Related
After this course you will leart some common issues about Inbound/outbound calls, and how to make calls between 2 PBX and how to make outbound calls via another PBX's trunk. Besides, we will show y...
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Gavin created an article,
【Troubleshooting Course】 Linkus Related
This course will talk about the common issues when you are using Linkus app, including Registration issue, audio issue, no notification push issue. we will combine the PBX system log and Linkus app...
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Gavin created an article,
How to migrate from S cloud to P cloud PBX?
This article will introduce the procedure of how to migrate S cloud to P cloud, and please note that not all the configurations can be migrated automatically, we'll use a tool to export the below d...
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Gavin created an article,
【Troubleshooting Course】 Call Issues Diagnose via System Logs
In this course, you will learn what is the system log and what kind of information we can get from a system log, and how to use these information do the troubleshooting of call issues according rea...
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Gavin created an article,
【Troubleshooting Course】 Linux and Asterisk Commands
This course will show you how to use putty or Xshell to access your PBX from the backend via SSH, sometimes we need to use commands to do the troubleshooting or upload and replace some processes to...