Yiannis Galifianidis
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Activity overview
Latest activity by Yiannis Galifianidis-
Yiannis Galifianidis commented,
Eric, thank you for your response.This API seems to be what I have been looking for.The downside is that S20 does not have it.
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Yiannis Galifianidis commented,
Hi Eric, Thank you for your response.I am aware of the time conditions, however in this particular scenario, the employees are technicians and they can be out of the office in no standard times. Th...
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Yiannis Galifianidis created a post,
S-Series redirect calls based on http commands
Hello, Is it possible to change the status of agents in queues or redirect all incoming calls to Linkus or to voicemail based on external commands such as an http command?For example, when the last...