Unified Communications
Carmelo
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Activity overview
Latest activity by Carmelo-
Carmelo created a post,
no recording found
Hi support, I have concern on recordings. I have a log of a call on admin CDR but as I check to listen the recording can't found anything. I am using external hard disk to store the voice records a...
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Carmelo commented,
it can range, but there is local port that is different with your screenshot above. what i meant that on "local port" I cannot set range.
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Carmelo commented,
Hi support, My Router is ASUS AC1200G+, the configuration is different from your screenshot. In my router there is (local port) wherein you cannot range the port for RTP. My friend help me instead ...
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Carmelo commented,
Hi Alexandret, Yes this was resolved by our provider's support. Check your router if it has SIP Passthrough & H.323 Passthrough, support disable this and boom it became coco crunch. I mean it add...
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Carmelo commented,
Hi Oscar, Yes I will get in touch with them. Thank you so much for your time and effort sir. Appreciate it. Will send feedback soon.
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Carmelo commented,
Firmware Version: 15.19.0.48 It was updated last August. And see screenshot below. Thanks.
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Carmelo commented,
yes exactly it lost registration to the PBX. when it lost its registration, those who have not dialed yet cannot call except for those who are still on call. Even restarting the phone it will not r...
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Carmelo commented,
Hi Markus, We ping the pbx all the time, when problem started there is no disconnection on ping. We already change switches and router. It disconnects all of our IP phones at the same time, we have...
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Carmelo commented,
Hi sir Markus, Good day! We tried what you have suggested, but still we are getting this problem. Our ip phones disconnected from pbx, it happens randomly. There is a day that we don't encounter th...
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Carmelo commented,
ftp://192.168.1.150/ysDisk_1 this ones empty. ftp://192.168.1.150/media/ysDisk_1/autorecords this is the directory of my records. tried also this but can't find the folder shared. By the way I ...