Ron Romano

1. Community
2. Feature Requests

This would make things much easier. The bulk provisioning process is pretty good, but it takes a long time if many extension. Importing a spreadsheet currently requires all of the info to be entere...

• Ron Romano
• Created September 23, 2019 15:21
• 1 follower
• 0 comments
• 2 votes

1. Community
2. Feature Requests

I like that we have a way to show where a call is coming from (GROUP, QUEUE, IVR) and something is better than nothing.  but the way the feature works must be changed.  The Group, IVR, or Queue nam...

• Ron Romano
• Created September 26, 2018 14:42
• 5 followers
• 1 comment
• 2 votes

1. Community
2. Feature Requests

If Simultaneous ring could be turned on and off as a feature code so it can be programmed as a button on a phone would be a powerful feature.  Avaya has a mobile twinning feature that is similar to...

• Ron Romano
• Created May 22, 2018 16:05
• 3 followers
• 3 comments
• 1 vote

1. Community
2. Feature Requests

I have a few item that I think will enhance S series and are important: 1. A LOG IN/OUT button for queues and groups.  A BLF indication of a phone's status in a group is a big missing feature on SP...

• Ron Romano
• Edited November 20, 2017 16:08
• 6 followers
• 4 comments
• 1 vote

1. Community
2. P-Series On-Premises PBX

I have tested the new feature and it is excellent, however I see one issue.  If the last agent logs out of the queue when there is a callback requested, the system does not send an email to alert t...

• Ron Romano
• Created January 13, 2022 15:04
• 2 followers
• 1 comment
• 0 votes

1. Community
2. P-Series On-Premises PBX

Maybe this is in your roadmap, but I would like to see more granular role restrictions in P Series.  Example: If I allow PBX Settings in a Role, the customer then has access to all features withing...

• Ron Romano
• Created November 03, 2020 13:20
• 2 followers
• 1 comment
• 0 votes

1. Community
2. P-Series On-Premises PBX

Will there be a migration path to move customers from S  to P Series?  We will want to upgrade customers to the P Series and exporting and importing the database would be helpful.  Is there a plan ...

• Ron Romano
• Created October 06, 2020 16:18
• 4 followers
• 5 comments
• 0 votes

1. Community
2. Feature Requests

I think this is one that everybody can get behind.  When you do a direct voicemail transfer (** + EXT) the system plays the canned voicemail prompt and not the the user's customized unavailable pro...

• Ron Romano
• Created December 13, 2019 19:10
• 2 followers
• 1 comment
• 0 votes

1. Community
2. Feature Requests

Testing OAK reporting software with Yeastar.  Their comment was that the AMI user collected too much info.  3500 lines for 3 calls.  Would like to see the ability to create different AMI users with...

• Ron Romano
• Created October 17, 2019 16:38
• 2 followers
• 2 comments
• 0 votes

1. Community
2. Feature Requests

Testing OAK reporting software with Yeastar.  Their comment was that the AMI user collected too much info.  3500 lines for 3 calls.  Would like to see the ability to create different AMI users with...

• Ron Romano
• Created October 17, 2019 16:36
• 1 follower
• 0 comments
• 0 votes