
Ron Romano
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Recent activity by Ron Romano Sort by recent activity-
Queue callback
I have tested the new feature and it is excellent, however I see one issue. If the last agent logs out of the queue when there is a callback requested, the system does not send an email to alert t...
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More Granular restictions on Roles
Maybe this is in your roadmap, but I would like to see more granular role restrictions in P Series. Example: If I allow PBX Settings in a Role, the customer then has access to all features withing...
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Migration path from S to P Series?
Will there be a migration path to move customers from S to P Series? We will want to upgrade customers to the P Series and exporting and importing the database would be helpful. Is there a plan ...
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Direct to voicemail transfer play unavailable prompt
I think this is one that everybody can get behind. When you do a direct voicemail transfer (** + EXT) the system plays the canned voicemail prompt and not the the user's customized unavailable pro...
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Multiple AMI user account with different levels of priviledge
Testing OAK reporting software with Yeastar. Their comment was that the AMI user collected too much info. 3500 lines for 3 calls. Would like to see the ability to create different AMI users with...
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Multiple AMI user account with different levels of priviledge
Testing OAK reporting software with Yeastar. Their comment was that the AMI user collected too much info. 3500 lines for 3 calls. Would like to see the ability to create different AMI users with...
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software to monitor queues
Can anyone recommend software to monitor how many calls are currently in a queue? For SPBX.
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Import MACs into Autoprovisioning without having to assign an extension
This would make things much easier. The bulk provisioning process is pretty good, but it takes a long time if many extension. Importing a spreadsheet currently requires all of the info to be entere...
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Randomize authentication name
I would like to see an option to randomize the authentication name of an extension. This will make it harder for attackers to hack phones.
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New Feature Requests
Here are some enhancements I would like to see: Queue: 1. Queue_log should be enabled by default. We should not have to enable it via CLI. The queue_log clears each day so I don't think this shou...