Ron Romano
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Activity overview
Latest activity by Ron Romano-
Ron Romano created a post,
Queue callback
I have tested the new feature and it is excellent, however I see one issue. If the last agent logs out of the queue when there is a callback requested, the system does not send an email to alert t...
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Ron Romano created a post,
More Granular restictions on Roles
Maybe this is in your roadmap, but I would like to see more granular role restrictions in P Series. Example: If I allow PBX Settings in a Role, the customer then has access to all features withing...
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Ron Romano commented,
The most difficult part of migrating a customer is moving extension greeting and name recordings. If you have a system will 100 users it is difficult to ask all of them to set their mailboxes up a...
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Ron Romano created a post,
Migration path from S to P Series?
Will there be a migration path to move customers from S to P Series? We will want to upgrade customers to the P Series and exporting and importing the database would be helpful. Is there a plan ...