Craig
Training and Dealer Development Manager | Australian Qualified Technical Trainer (TAE40116) | YSCT (S series, P series), YSCIS, YSCSS, YCCA , YSCE certified
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Activity overview
Latest activity by Craig-
Craig commented,
Hi Robert, On the P-Series, go to Maintenance, then Troubleshooting, Packet Capture, then start the capture (leave all fields blank). Go to your trunk and re-register is (de-activate, then activate...
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Craig commented,
Hi Braydan, What's wrong with the TA400 or TA800? Not only are they compatible, but they can be provisioned straight from the S100.
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Craig commented,
It's going to be a sudo (super user) command, and you won't be able to do this on a P series. It didn't let me, but I would echo Eric's reasoning for restarting the https service. You only would wa...
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Craig commented,
Hi Canna, What's wrong with a subnet mask of 255.255.0.0? A Class B subnet mask such as this will support 65535 IP addresses. That's 192.168.0.0 to 192.168.254.254. The firewall in P series is alre...
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Craig commented,
Hi Mauro You need a SIP debug log. https://help.yeastar.com/en/p-series-software-edition/administrator-guide/configure-log-level.html You can also follow this guide for P series. https://support.ye...
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Craig commented,
Sometimes if the codecs can negotiate it will connect the call but cannot process audio. Check that iLBC is enabled and run a test with it as the priority codec in the PBX. You can also go maintena...
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Craig commented,
I agree with Eric. You can't think of the P series as a beefed up S series. It handles status differently. Traditionally in Asterisk engines, you have a SIP NOTIFY to tell you the status of variou...
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Craig commented,
Hi Paul, This message may need to be relocated to the S series questions. First and foremost, firmware upgrades are important. Please check under Maintenance that yours is the latest version. Is th...
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Craig commented,
Hi Gregery, Multi tenant can be achieved but be aware that there are limitations (for example hold music per tenant). In a hosted environment also it would be better to create URLs for each custome...
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Craig commented,
Hi Loui, I would be looking at getting a trace via the maintenance - troubleshooting to start. Once you start it, replicate the issue again, terminate the call, then press stop and download. The PB...