
Pixy Tse
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How to Add Multiple Lines for Mitel Deskphone?
Applicability Model: P-Series Firmware version: Any Mitel Model: 6800/6900 series Configuration For example, you need configure 3 line keys to receive multiple calls on same phone. 1 - Configur...
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How to Import CSV File on Yeastar PBX
Background Users would like to import the data like extension/DID/inbound route... to P-Series PBX. User usually downloads the CSV template file from PBX web, then edit it in the MS Excel or other ...
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No Inbound Calls Received on P-Series Cloud PBX
Applicability Model: P-Series Cloud PBX Firmware version: Any Symptom No inbound calls received on P-Series Cloud PBX. And there is no call log on PBX CDR menu. Solution You can try the fol...
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How to Provision Mitel DECT in P-Series
Applicability Model: P-Series Firmware version: Preivew version X.37.17.32101 (official version X.18.0.18 or later) Template version: See the version mentioned in the guide Mitel Model: See the mo...
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Register Avaya J-Series to P-Series PBX
Applicability PBX Model: P-Series, S-Series Avaya model: J100 series with Open SIP firmware Firmware version: Any Procedure 1. Modify the Registration(Authentication) Name the same as the ext...
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Forwarding Call through Sewan SIP trunk No Audio
Applicability Model: P-Series hareware and software PBX only Firmware version: 37.16.0.70 or higher Symptom When a call incoming from Sewan Trunk and forward out via the Sewan Trunk. You might ...
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How to Create Custom Config Files in Yeastar S-Series&P-Series VoIP PBX
Overview Some tech skilled clients want to do some custom configuration for the Asterisk config files to meet their needs when the features are not supported by Yeastar. If the clients modify the c...
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Voice Quality or No Audio Problem after the Call Passed IVR or after the Call Entered to Queue
Applicability Model: S-Series, P-Series (Including cloud PBX) Firmware version: Any Symptom One-way audio or both way no audio occurs after the call passed IVR, or after the call entered to Que...
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Failed to Login FQDN web by Admin User after Installation
Applicability Model: P-Series Appliance Edition, P-Series Software Edition Firmware version: Any Symptom Failed to login FQDN web by admin user. Solution By default the admin user is banned ...
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PBX Data Migration Between 2 Different Platforms
Background Some users would like to migrate the PBX data from PBX-A to PBX-B, however the 2 PBX are different generations or platforms. For example: S100 -> P550 P-Series Cloud -> P-Series Softwar...