Pixy Tse

How to Replace the Audio File of System Prompt for P-Series

1. P-Series PBX
2. How to Articles for P-Series

Applicability Model: P-Series Appliance, P-Series Software version, (Cloud PBX not supported) Firmware version: Any Procedure 1. Get the audio file name that needs to replace from our support...

• Pixy Tse
• Edited May 16, 2023 12:09
• 1 follower
• 0 comments
• 0 votes

Voice Quality or No Audio Problem after the Call Passed IVR or after the Call Entered to Queue

1. Troubleshooting
2. Hot Issue & FAQ

Applicability Model: S-Series, P-Series (Including cloud PBX) Firmware version: Any Symptom One-way audio or both way no audio occurs after the call passed IVR, or after the call entered to Queu...

• Pixy Tse
• Edited April 24, 2023 03:10
• 1 follower
• 0 comments
• 0 votes

How to Provision Alcatel-Lucent Phones on Yeastar P-Series Cloud PBX by Auto Provisioning

1. P-Series PBX
2. IP Phone Provision and Configuration

Overview Applicability Procedure Manual method For model: H3P, H3G H6, M3, M5, M7, M8 For model: H2, H2P Auto method   Applicability 1. Phone's firmware version requirement: H2, H2P: 2.1...

• Pixy Tse
• Edited May 05, 2023 02:13
• 1 follower
• 0 comments
• 0 votes

How to Change Linkus Codec?

1. Troubleshooting
2. Linkus Related Issue

Applicability PBX Model:  Any   Symptom When you make calls by Linkus clients, you might meet the voice quality problem. You can try to change the codec to see if it can help.   Solution T...

• Pixy Tse
• Edited April 23, 2023 05:58
• 1 follower
• 0 comments
• 0 votes

Firmware to Fix the Analog Line Echo Issue for S-Series V4

1. Dedicated Firmware
2. S series

Applicability Product Model: S-Series V4, S20&S50 Firmware Required: 65.16.0.X   Symptom The user might have echo issue when using analog line to make calls.   Description Previously, we r...

• Pixy Tse
• Edited April 27, 2023 03:12
• 1 follower
• 0 comments
• 1 vote

How to Register Extension by TCP on P-Series

1. P-Series PBX
2. How to Articles for P-Series

Applicability Model: P-Series Firmware version: Any Configuration 1. Enable TCP Settings on PBX Side Go to PBX settings/SIP settings menu to enable TCP port. Note that this settings requires rebo...

• Pixy Tse
• Edited April 20, 2023 08:47
• 1 follower
• 0 comments
• 0 votes

How to Provision Mitel Phones by Yeastar P-Series PBX Auto Provisioning

1. P-Series PBX
2. IP Phone Provision and Configuration

Overview Applicability Procedure 1. For Cloud PBX DHCP method Manual method 2. For On Premise PBX DHCP method Note Applicability PBX model: P-Series Mitel model: 68XX, 69XX series in...

• Pixy Tse
• Edited April 23, 2023 06:44
• 1 follower
• 0 comments
• 1 vote

How to Provision Yealink DECT with Yeastar P-Series PBX

1. P-Series PBX
2. IP Phone Provision and Configuration

Applicability PBX model: P-Series Phone model: the Yealink DECT supported in our list Firmware version: Any    Procedure Here we take Yealink W80B as example.   1. Add the Yealink DECT base MAC o...

• Pixy Tse
• Edited April 20, 2023 05:37
• 1 follower
• 0 comments
• 0 votes

NetSIP SIP Trunk Settings Advice

1. Regional Issues
2. Australia&New Zealand

Applicability Model: P-Series Cloud Version: Any SIP trunk provider: NetSIP in Australia   Advice NetSIP supports SIP SRV but doesn't have NAPTR service. So we advice to use UDP transport with po...

• Pixy Tse
• Edited April 04, 2023 05:49
• 1 follower
• 0 comments
• 0 votes