
Pixy Tse
- Total activity 936
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Activity overview
Latest activity by Pixy Tse-
Pixy Tse created an article,
How to Remove Codec for Grandstream Phones
Applicability Model: P-Series Firmware version: Any Phone: Grandstream GXP, GRP models Background By default the Grandstream phones will take all the codecs which will cause MTU issue. The pheno...
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Pixy Tse created an article,
How to Generate CSR File for Certificate Request
The CSR file can be generated by the user by this online tool: https://csrgenerator.com/ There are 3 steps to generate CSR file. Fill in basic information Choose key size Generate CSR file 1. F...
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Pixy Tse created an article,
Yeastar P-Series PBX Music on Hold Audio Files Copyright Announcement
This article applies to the Yeastar P-Series PBX includes appliance, software and cloud edition and aims to tell the user Yeastar P-Series PBX doesn't have copyright issue for music on hold file. ...
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Pixy Tse created an article,
Auto Provisioning Guide for Avaya J100 Series IP Phone
Content Applicability Procedure 1. Get Provisioning Config file 2. Setup HTTP Server 3. DHCP Server Setup 4. Reset Phone 5. Finish Provisioning Feature Limitation Feature Notice Applicability ...
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Pixy Tse created an article,
Recent Solution for Provisioning Failure of Grandstream GRP Models
Symptom Meet any problems, you can apply this solution. Reprovision or Reboot action failed See error prompt "XXX is not assigned" when you pressed function key or try to make calls Solution For ...
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Pixy Tse created an article,
How to Replace the Audio File of System Prompt for P-Series
Applicability Model: P-Series Appliance, P-Series Software version, (Cloud PBX not supported) Firmware version: Any Procedure 1. Get the audio file name that needs to replace from our support...
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Pixy Tse created an article,
Voice Quality or No Audio Problem after the Call Passed IVR or after the Call Entered to Queue
Applicability Model: S-Series, P-Series (Including cloud PBX) Firmware version: Any Symptom One-way audio or both way no audio occurs after the call passed IVR, or after the call entered to Queu...
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Pixy Tse created an article,
How to Provision Alcatel-Lucent Phones on Yeastar P-Series Cloud PBX by Auto Provisioning
Overview Applicability Procedure Manual method For model: H3P, H3G H6, M3, M5, M7, M8 For model: H2, H2P Auto method Applicability 1. Phone's firmware version requirement: H2, H2P: 2.1...
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Pixy Tse created an article,
How to Change Linkus Codec?
Applicability PBX Model: Any Symptom When you make calls by Linkus clients, you might meet the voice quality problem. You can try to change the codec to see if it can help. Solution T...
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Pixy Tse created an article,
Firmware to Fix the Analog Line Echo Issue for S-Series V4
Applicability Product Model: S-Series V4, S20&S50 Firmware Required: 65.16.0.X Symptom The user might have echo issue when using analog line to make calls. Description Previously, we r...