Pixy Tse
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Activity overview
Latest activity by Pixy Tse-
Pixy Tse created an article,
Failed to Get Microphone Permission for Linkus Mac 1.8.9
Symptom Failed to speak by Linkus of version 1.8.9 on macOS Catalina or Mojave. On the menu of Privacy> Microphone, you can't see the Linkus is obtained with permission. Solution Try to uninstall...
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Pixy Tse commented,
How is the scenario? You might specify it.
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Pixy Tse commented,
Hi Daryl, the feature code now is linked with the presence. Like *74 to enable DND, *074 to disable DND. The presence would change on the extension settings page.
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Pixy Tse commented,
Hi There, https://support.yeastar.com/hc/en-us/articles/360008834034 Try to follow this checklist. Especially the remote register option. As your VLAN could be in a different segment network as the...
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Pixy Tse commented,
Hi Xavi, It's a phone setting issue, you can try to find a setting like digit dial timeout on the phone.
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Pixy Tse commented,
Hi FK, Thanks, does this just happen when you reboot the TG?
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Pixy Tse commented,
This feature has been added since version 30.12.0.X. You might upgrade and test.
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Pixy Tse commented,
Hi There, What's your firmware version pls? Also, when you found the issue, were you able to send SMS?
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Pixy Tse commented,
Hi There, You might refer to this solution first: https://support.yeastar.com/hc/en-us/articles/360035887413-Expand-the-Time-of-Customized-Voicemail-Greeting
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Pixy Tse created an article,
How to Analyze the 30 Seconds Hangup Problem?
Overview Problem Symptom Problem Analysis Why it is 30 seconds? How can we check and analyze the issue? 1 - General Troubleshooting Advice 2 - Problem Information Collection 3 - Log Capture 4 - ...