
Pixy Tse
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Activity overview
Latest activity by Pixy Tse-
Pixy Tse created an article,
How to Replace the Audio File of System Prompt for P-Series
Applicability Model: P-Series Appliance, P-Series Software version, (Cloud PBX not supported) Firmware version: Any Procedure 1. Get the audio file name that needs to replace from our support...
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Pixy Tse created an article,
Voice Quality or No Audio Problem after the Call Passed IVR or after the Call Entered to Queue
Applicability Model: S-Series, P-Series (Including cloud PBX) Firmware version: Any Symptom One-way audio or both way no audio occurs after the call passed IVR, or after the call entered to Queu...
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Pixy Tse created an article,
How to Provision Alcatel-Lucent Phones on Yeastar P-Series Cloud PBX by Auto Provisioning
Overview Applicability Procedure Manual method For model: H3P, H3G H6, M3, M5, M7, M8 For model: H2, H2P Auto method Applicability 1. Phone's firmware version requirement: H2, H2P: 2.1...
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Pixy Tse created an article,
How to Change Linkus Codec?
Applicability PBX Model: Any Symptom When you make calls by Linkus clients, you might meet the voice quality problem. You can try to change the codec to see if it can help. Solution T...
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Pixy Tse created an article,
Firmware to Fix the Analog Line Echo Issue for S-Series V4
Applicability Product Model: S-Series V4, S20&S50 Firmware Required: 65.16.0.X Symptom The user might have echo issue when using analog line to make calls. Description Previously, we r...
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Pixy Tse created an article,
How to Register Extension by TCP on P-Series
Applicability Model: P-Series Firmware version: Any Configuration 1. Enable TCP Settings on PBX Side Go to PBX settings/SIP settings menu to enable TCP port. Note that this settings requires rebo...
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Pixy Tse created an article,
How to Provision Mitel Phones by Yeastar P-Series PBX Auto Provisioning
Overview Applicability Procedure 1. For Cloud PBX DHCP method Manual method 2. For On Premise PBX DHCP method Note Applicability PBX model: P-Series Mitel model: 68XX, 69XX series in...
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Pixy Tse created an article,
How to Provision Yealink DECT with Yeastar P-Series PBX
Applicability PBX model: P-Series Phone model: the Yealink DECT supported in our list Firmware version: Any Procedure Here we take Yealink W80B as example. 1. Add the Yealink DECT base MAC o...
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Pixy Tse created an article,
NetSIP SIP Trunk Settings Advice
Applicability Model: P-Series Cloud Version: Any SIP trunk provider: NetSIP in Australia Advice NetSIP supports SIP SRV but doesn't have NAPTR service. So we advice to use UDP transport with po...
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Pixy Tse commented,
If the LDAP doesn't show it the Directory menu. Add the parameter additionally in the custom template: directory_setting.ldap.enable=1