Gary Ge

1. S-Series VoIP PBX
2. Security

HTTPS protocol required the certificate to authorized the Hostname/IP. Normally, we suggest you apply for the certificate from qualified certification authorities. In order to make sure the HTTPS s...

• Gary Ge
• Edited January 22, 2021 09:54
• 2 followers
• 1 comment
• 0 votes

1. VoIP Gateways
2. TG VoIP Gateway

Disclaimer: MySMS has been End of Life without support. You can feel free to use this software, but no support anymore. Introduction This guide introduces how to reset mysms login password. This is...

• Gary Ge
• Edited October 27, 2020 07:33
• 1 follower
• 1 comment
• 0 votes

1. S-Series VoIP PBX
2. Prompts

Applicability Model: S-Series, K2, Cloud PBX Version: Any When you dial into Queue, it will play the prompt 'thank you for your patience'. Some customers don't want the system to play the prompt....

• Gary Ge
• Edited June 28, 2020 00:53
• 1 follower
• 0 comments
• 0 votes

1. Troubleshooting
2. Linkus Related Issue

Applicability Common Causes Incorrect Port Forwarding Linkus Server hasn't been enabled IPv6 network Log Capture   Applicability PBX version: 30.13.0.15 or higher Linkus server version: 2.6.1...

• Gary Ge
• Edited June 15, 2020 07:26
• 1 follower
• 0 comments
• 0 votes

1. S-Series VoIP PBX
2. Call Control

Applicability Model: S-Series, K2, Cloud PBX Version: Any The PBX has a default rule to limit users to make a maximum of 5 outbound calls in 1 minute. You can set the Outbound Restriction rule ac...

• Gary Ge
• Edited June 15, 2020 05:50
• 1 follower
• 0 comments
• 0 votes

1. S-Series VoIP PBX
2. IP Phone and Softphone

Please follow this guide to check your configurations first.  https://help.yeastar.com/en/s-series/topic/configure-company-contacts-permissions-for-users.html#manage-company-contacts-permissions-fo...

• Gary Ge
• Edited May 19, 2020 11:29
• 2 followers
• 1 comment
• 0 votes

1. MyPBX
2. IP Phone and Softphone

This guide is used for Auto Provisioning of the Yealink IP phones which has new MAC address range. Yeastar U-Series VoIP PBX only supports the MAC address is started with 001565. Recently Yealink ...

• Gary Ge
• Edited April 14, 2020 05:12
• 7 followers
• 8 comments
• 3 votes

1. S-Series VoIP PBX
2. Voicemail & Email

Introduction When we use the feature code '*2' to customize our voicemail greeting, there is a limit that we can't record the voicemail greeting more than 30 seconds. In this guide, we will teach y...

• Gary Ge
• Edited April 03, 2020 03:06
• 1 follower
• 0 comments
• 1 vote

1. S-Series VoIP PBX
2. Call Features

Here is a situation, many customer have this scenario. Incoming call to an extension, then the extension set call forwarding to mobile. Firstly the caller can hear the music on hold for call forwar...

• Gary Ge
• Edited February 17, 2020 08:32
• 2 followers
• 0 comments
• 1 vote

1. S-Series VoIP PBX
2. Voicemail & Email

Below we will demonstrate 2 methods to delete the voicemail. 1. Delete the voicemail through the IP phone 2. Delete the voicemail via the extension page   1. Delete the voicemail through the IP pho...

• Gary Ge
• Edited January 19, 2020 01:20
• 1 follower
• 0 comments
• 1 vote