Gary Ge
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Activity overview
Latest activity by Gary Ge-
Gary Ge created an article,
SIP Registration Failure - 423 Interval Too Brief
Applicability Firmware version: Any Model: S-Series Problem Description When registering a SIP Trunk gets SIPresponse from the SIP provider '423 Interval Too Brief', then the registration faile...
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Gary Ge created an article,
Expand the Time of Customized Voicemail Greeting
Introduction When we use the feature code '*2' to customize our voicemail greeting, there is a limit that we can't record the voicemail greeting more than 30 seconds. In this guide, we will teach y...
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Gary Ge created an article,
Displaying the Caller Number after Call Pickup
Introduction Most of the customers meet this kind of problem: When you using call pickup to pickup the call, then on your IP phone's screen, you would just see the '*04' or '*4', but actually you n...
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Gary Ge commented,
Hello Alejandro&Lea, This is Gary from Yeastar support team. I am very sorry for bringing the inconvenience to you. We solved the problem with the new firmware 30.11.0.8. You can click 'Check fo...
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Gary Ge created an article,
Unable to Receive Incoming Calls from the SIP trunk - Session Timer Required
Applicability Firmware version: Any Model: S-Series, U-Series Problem Description When receiving the incoming call through the SIP trunk, S-series PBX reply '421 Extension Required', then the inc...
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Gary Ge created an article,
Outgoing Call via Peer Trunk Failed - Wrong DOD number
Applicability Firmware version: Any Model: S-Series Problem Description When the Peer trunk is using by an extension, then the other extensions can't make the outgoing call through the Peer tru...
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Gary Ge created an article,
Incoming call from SIP trunk gets '401 Unauthorized' - Caused by Wrong SIP Port on SIP Trunk Settings
Applicability Firmware version: Any Model: S-Series Problem Description The SIP trunk is registered, but PBX can't receive the incoming call. When receiving the incoming call, the S-Series PBX ...
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Gary Ge created an article,
Visuality of Call Pickup
Introduction Call Pickup is a feature that allows you to pick up someone else’s phone call by picking up your own handset. However, you may want to know who is calling and then decide to pick up th...
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Gary Ge created an article,
Expand the Timeout of Call Forwarding
Here is a situation, many customer have this scenario. Incoming call to an extension, then the extension set call forwarding to mobile. Firstly the caller can hear the music on hold for call forwar...
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Gary Ge created an article,
Add the Compatiblity of Auto Provisioning for Yealink IP Phone with MAC Address Started with 805EC0
This guide is used for Auto Provisioning of the Yealink IP phones which has new MAC address range. Yeastar U-Series VoIP PBX only supports the MAC address is started with 001565. Recently Yealink ...