Unified Communications
Gary Ge
- Total activity 128
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Activity overview
Latest activity by Gary Ge-
Gary Ge created an article,
Why gets 'The size of the file should be smaller than 120M' when upgrading P-series firmware
[Issue Description] When upgrading the P-series PBX firmware gets the error 'The size of the file should be smaller than 120M' [Applicable Models] P-series PBX [Solution] Please upgrade the P...
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Gary Ge created an article,
Why recently can't make outgoing calls through Easybell sip trunk?
[Issue Description] The Easybell sip trunk was working fine on your PBX, but recently when you make outgoing calls through the SIP trunk, then received '407 Proxy Authentication Required' from the ...
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Gary Ge commented,
If you still get the register failed, and you capture the SIP debug log, and find the SIP provider replied with '403 Wrong Contact format see 1TR119', then please try to make a customize as below g...
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Gary Ge created an article,
How to connect Fritz!Box to Yeastar FXS gateway
1. Introduction This application note shows how to connect Fritz!Box to Yeastar FXS gateway. In this guide, we will take Yeastar TA200 and TA400 as an example. Target： Make calls between Fritz!Box...
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Gary Ge commented,
Hi Benjamin, I checked this issue with one of our customers, and I found it was Telekom that sent '403 Forbidden' to us when we made an outgoing call. I think it is Telekom side issue, could you pl...
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Gary Ge commented,
Hi Stefan, In that case, please contact Companyflex to check it and ask them what they changed.
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Gary Ge commented,
If port 5060 doesn't work, please try to use port 0.
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Gary Ge created an article,
Why can't edit the 'Thank You for Your Patience' Prompt
[Issue Description] In the Queue->Preferences page, can't edit the 'Thank You for Your Patience' Prompt. [Applicable Models] Yeastar P-series PBX [Solution] It is the System prompt issue since...
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Gary Ge created an article,
Why gets 'To use the app, give the app permission' when use Linkus Android to make a call
[Issue Description] When using Linkus to make a call, then gets a pop-up 'To use the app, give the app permission'. [Applicable Models] Android 12 [Solution] Please give the Linkus APP allow ...
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Gary Ge commented,
Hi Benjamin, For S-series V5, please upgrade the PBX firmware to 78.16.0.25, then download the file from this link https://update-ys2015-alicloud.oss-cn-hongkong.aliyuncs.com/YeastarSupport/others/...