Hamid

Total activity 14
Last activity October 10, 2022 11:02
Member since September 21, 2022 10:29

Following 0 users
Followed by 0 users
Votes 5
Subscriptions 4

Activity overview

Latest activity by Hamid

Hamid commented, October 10, 2022 05:36
Thanks, Eric Custom period will really make Dashboard very informative.
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- Hamid
- Created October 10, 2022 05:36
- 0 votes
Hamid commented, October 10, 2022 05:33
Yes, that is absolutely fine we had it on Panasonic useful for agents with shifts.
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- Hamid
- Created October 10, 2022 05:33
- 0 votes
Hamid created a post, October 04, 2022 17:29
Dashboard- Call Centre
1. Community
2. Feature Requests
The current Dashboard for Call centre only shows reporting screen for today, this week and this month. I couldnot see how, i could view at a glance performance of previous month or a custom period ...
- Hamid
- Created October 04, 2022 17:29
- 2 followers
- 2 comments
- 0 votes
Hamid created a post, September 24, 2022 14:48
Multiple shifts for Dynamic agents
1. Community
2. Feature Requests
Call centres operating for 24 hours have shifts like Extn 1000 - 8am to 5 pm - Hamid, 5pm - 11pm - Lee & then 11pm - 8am - David Currently the log in and log out operation cannot differentiate wh...
- Hamid
- Created September 24, 2022 14:48
- 2 followers
- 2 comments
- 0 votes
Hamid created a post, September 21, 2022 10:29
Dynamic Agent -log out
1. Community
2. Community Ideas
For security reason dynamic agents should log in & out using feature code and secret PIN Currently Someone who is not an agent at 1001 can just dial *76400 and log out
- Hamid
- Created September 21, 2022 10:29
- 2 followers
- 4 comments
- 0 votes