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Yeastar Support Team
Yeastar Support Team
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Recent activity by Yeastar Support Team Sort by recent activity-
We have just released a new version(3.6.8) for iOs today (Jan 18, 2021), please try upgrade and check if this version fixed your issue. Also, we have released a new version(3.6.9) for Android, but ...
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Try this: https://testflight.apple.com/join/1PZyjG8G The bug we found is in below scnario: 1. Make calls from Linkus to whatever number(internal or external); 2. Hangup the call on the Linkus and...
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Official comment This bug has been confirmed, we have found the reason and will release a new version around the middle of January, 2021. We can provide Beta version(iOs version ready for testing) for you to test i...
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Hello Centro, We have create a ticket for you, your ticket number is 202012949, our team will guide you how to trouble shooting this issue.
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Hello Eric, We have created a ticket for you, your ticket number is 202011607, normally, Yeastar team will response in 24 hours.
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Hello Carmine, Is there any requirement regarding different on hold music? Does it need to be specific on hold music for specific inbound routes or trunks? If no, I think you can choose a on hold m...
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Hello Samuel, We have created a support ticket for you, your ticket number is 201939109. Yeastar Support team will response you in 24 hours.
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Hello Claudio, It is not supported to use the phone to record the custom message for the current stage. I notice an article that might related to your question, please take for reference: https...
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Hello Brandon, We have created a ticket for you, our support agent will help to check and answer your questions.
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Hello Hm, We found a closed ticket in our system. The status of the ticket was resolved and there were not more comments. We feel sorry your issue were not resolved. We have create a new ticket for...