
Yeastar Support Team
Yeastar Support Team
- Total activity 339
- Last activity
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Activity overview
Latest activity by Yeastar Support Team-
Yeastar Support Team commented,
We have just released a new version(3.6.8) for iOs today (Jan 18, 2021), please try upgrade and check if this version fixed your issue. Also, we have released a new version(3.6.9) for Android, but ...
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Yeastar Support Team commented,
Try this: https://testflight.apple.com/join/1PZyjG8G The bug we found is in below scnario: 1. Make calls from Linkus to whatever number(internal or external); 2. Hangup the call on the Linkus and...
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Yeastar Support Team commented,
Official comment This bug has been confirmed, we have found the reason and will release a new version around the middle of January, 2021. We can provide Beta version(iOs version ready for testing) for you to test i...
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Yeastar Support Team commented,
Hello Centro, We have create a ticket for you, your ticket number is 202012949, our team will guide you how to trouble shooting this issue.
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Yeastar Support Team commented,
Hello Eric, We have created a ticket for you, your ticket number is 202011607, normally, Yeastar team will response in 24 hours.
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Yeastar Support Team commented,
Hello Carmine, Is there any requirement regarding different on hold music? Does it need to be specific on hold music for specific inbound routes or trunks? If no, I think you can choose a on hold m...
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Yeastar Support Team commented,
Hello Samuel, We have created a support ticket for you, your ticket number is 201939109. Yeastar Support team will response you in 24 hours.
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Yeastar Support Team commented,
Hello Claudio, It is not supported to use the phone to record the custom message for the current stage. I notice an article that might related to your question, please take for reference: https...
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Yeastar Support Team commented,
Hello Brandon, We have created a ticket for you, our support agent will help to check and answer your questions.
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Yeastar Support Team commented,
Hello Hm, We found a closed ticket in our system. The status of the ticket was resolved and there were not more comments. We feel sorry your issue were not resolved. We have create a new ticket for...