Yeastar Support Team

Total activity 341
Last activity January 18, 2021 10:03
Member since January 21, 2016 10:23

Following 1 user
Followed by 6 users
Votes 33
Subscriptions 141

Activity overview

Latest activity by Yeastar Support Team

Yeastar Support Team commented, January 18, 2021 10:03
We have just released a new version(3.6.8) for iOs today (Jan 18, 2021), please try upgrade and check if this version fixed your issue. Also, we have released a new version(3.6.9) for Android, but ...
- View comment
- Yeastar Support Team
- Created January 18, 2021 10:03
- 0 votes
Yeastar Support Team commented, December 15, 2020 12:55
Try this: https://testflight.apple.com/join/1PZyjG8G The bug we found is in below scnario: 1. Make calls from Linkus to whatever number(internal or external); 2. Hangup the call on the Linkus and...
- View comment
- Yeastar Support Team
- Created December 15, 2020 12:55
- 0 votes
Yeastar Support Team commented, December 15, 2020 12:39
Official comment
This bug has been confirmed, we have found the reason and will release a new version around the middle of January, 2021. We can provide Beta version(iOs version ready for testing) for you to test i...
- View comment
- Yeastar Support Team
- Created December 15, 2020 12:39
- 0 votes
Yeastar Support Team commented, August 17, 2020 02:42
Hello Centro, We have create a ticket for you, your ticket number is 202012949, our team will guide you how to trouble shooting this issue.
- View comment
- Yeastar Support Team
- Created August 17, 2020 02:42
- 0 votes
Yeastar Support Team commented, July 24, 2020 08:05
Hello Eric, We have created a ticket for you, your ticket number is 202011607, normally, Yeastar team will response in 24 hours.
- View comment
- Yeastar Support Team
- Created July 24, 2020 08:05
- 0 votes
Yeastar Support Team commented, November 11, 2019 06:03
Hello Carmine, Is there any requirement regarding different on hold music? Does it need to be specific on hold music for specific inbound routes or trunks? If no, I think you can choose a on hold m...
- View comment
- Yeastar Support Team
- Created November 11, 2019 06:03
- 0 votes
Yeastar Support Team created an article, September 29, 2019 02:00
National Day Holiday Notice
1. General
2. Announcements
Dear Partners, Yeastar Technical support Team (China Office) will start to celebrate the National Day Holiday from 1th to 7th, Oct 2022. Any support request, feel free to deliver it at https://su...
- Yeastar Support Team
- Edited October 01, 2022 02:06
- 1 follower
- 0 comments
- 0 votes
Yeastar Support Team commented, August 05, 2019 08:51
Hello Samuel, We have created a support ticket for you, your ticket number is 201939109. Yeastar Support team will response you in 24 hours.
- View comment
- Yeastar Support Team
- Created August 05, 2019 08:51
- 0 votes
Yeastar Support Team commented, April 12, 2019 09:25
Hello Claudio, It is not supported to use the phone to record the custom message for the current stage. I notice an article that might related to your question, please take for reference: https...
- View comment
- Yeastar Support Team
- Created April 12, 2019 09:25
- 0 votes
Yeastar Support Team commented, April 12, 2019 09:17
Hello Brandon, We have created a ticket for you, our support agent will help to check and answer your questions.
- View comment
- Yeastar Support Team
- Created April 12, 2019 09:17
- 0 votes