
Assistenza NetMaking
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Recent activity by Assistenza NetMaking Sort by recent activity-
SWITCH PRESENT STATUS LINKUS MOBILE USING GSM
Hi, It would be useful if the linkus app went into busy/do not disturb mode during a GSM conversation on a smartphone. Would an integration be possible?Thank you
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Calendar on business hours
Hello, it would be useful, especially in a multi-site environment, to have calendars instead of the current business hours rules. With calendar, i can quickly set rules on each site by going to edi...
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Improvment presence status
Hi, It would be useful, if in the presence (linkus web, desktop, app) you could see if a colleague has set call forwarding to "always". Now i can see only, available, busy, lunch break etcIs it pos...
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(CALL REPORT) CALLERD ID OF MISSED AND ABANDONED CALLS
Hello, every customer always and only asks us for one thing. Have a report of missed and abandoned calls in the queue, but displaying the number that called.Currently this is not possible, except b...
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Ring strategy queue enhancement
Hi, It would be useful if the system administrator configured the ring strategy to linear, and subsequently configured the agents in a linear way, this change would remain even in the case of dyna...
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Voice mail enhancement
It would be useful to have the possibility to configure the voice mail as per attachment.It happens in many companies that as a failover destination, for example of a queue, want a voice mail to ...
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USER LOGIN P-SERIES
It would be useful to give the pbx users the possibility to have their own username to log in to linkus web client.This username should be just dedicated to login instead of the extension or the ma...
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CALLERD ID IN OPERATOR PANEL
HI, it would be useful, that in the OP, if a number, that is in company contacts, call in, the operator panel show the name saved in company contact. Now, it display only the number, If the teleph...
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Change the ring timeout setting
Would it be possible to split the ring timeout setting to make it independent of the agent timeout in the queue section?Let me explain better, currently I cannot decide two different agent timeout ...
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Opearator panel improvements
AnsweredHello, it would be useful to implement in the operator panel, a section where you can see the phone numbers of the missed or abandoned calls in the queue. It would be useful for this panel to be vi...