
Assistenza NetMaking
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Recent activity by Assistenza NetMaking Sort by recent activity-
Yes Arturo, this feature it would be a must for call center operation
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Hi Eric, it is a pbx based on freeswitch Thank you
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It would be useful to be able to configure various businesshours and holidays.For example, in some companies it is possible to find many inbound routes, with different custom time periods, but some...
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And if we put this under call center console menu (see attachment). In this section operator will see only the missed/call of the queue they belong to. The manager see all. Also in this section i...
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Hi Chris, that are great news! Thanks!
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Yes i think it would be perfect like your prototype Thank you
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Yes, it would be nice that the super admin can view and check everything in web client. Call Center Console","Chat","Video Conference, operator panel, everything. It would be very useful in my opin...
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Hi Chris, you are right, i made a mistake in the object of the post.I meant to write, queue panel improvements. Thank you
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Hi Chris, i think that your prototype is perfect. You hit the spot :) I think an implementation like this, with global business, custom business hours, custom time periods, with feature code, it wo...
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Hi Chris, very happy to hear you! I think a "call center console" menu between the "call features" menu and "PBX settings" menu would be fine. If anyone has better ideas, they are welcome :) I fo...