Assistenza NetMaking
- Total activity 56
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Activity overview
Latest activity by Assistenza NetMaking-
Assistenza NetMaking commented,
In release 37.10.0.30 there is this fixing: "Recording Fixed the recording issue: An extension was set to be recorded, but when the extension user answered a transferred call from a ring group, t...
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Assistenza NetMaking created a post,
IMPROVMENT SHOW CALLS OPERATOR PANEL
Currently, if an extension has configured, for example three devices, linkus web, iphone, mobile app, and receives a call, 3 calls appear on the operator panel. This makes the operator panel itself...
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Assistenza NetMaking created a post,
SHOW COUNCURRENT CALLS OF TRUNK SIP ON OPERATOR PANEL
HI, it would be useful for a supervisor to have, perhaps in the operator panel, a menu which indicates the status of the various sip trunks configured on the pbx.I attach an example of a Nethvoice ...
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Assistenza NetMaking created a post,
SWITCH PRESENT STATUS LINKUS MOBILE USING GSM
Hi, It would be useful if the linkus app went into busy/do not disturb mode during a GSM conversation on a smartphone. Would an integration be possible?Thank you
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Assistenza NetMaking commented,
Yes Arturo, this feature it would be a must for call center operation
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Assistenza NetMaking created a post,
Calendar on business hours
Hello, it would be useful, especially in a multi-site environment, to have calendars instead of the current business hours rules. With calendar, i can quickly set rules on each site by going to edi...
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Assistenza NetMaking created a post,
Improvment presence status
Hi, It would be useful, if in the presence (linkus web, desktop, app) you could see if a colleague has set call forwarding to "always". Now i can see only, available, busy, lunch break etcIs it pos...
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Assistenza NetMaking created a post,
(CALL REPORT) CALLERD ID OF MISSED AND ABANDONED CALLS
Hello, every customer always and only asks us for one thing. Have a report of missed and abandoned calls in the queue, but displaying the number that called.Currently this is not possible, except b...
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Assistenza NetMaking created a post,
Ring strategy queue enhancement
Hi, It would be useful if the system administrator configured the ring strategy to linear, and subsequently configured the agents in a linear way, this change would remain even in the case of dyna...
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Assistenza NetMaking commented,
Hi Eric, it is a pbx based on freeswitch Thank you